Tortola, BVI meets with Winair, Air France and KLM teams
January 9, 2017 Winair, Air France and KLM held a joined Sales & Marketing meeting in Tortola, BVI. Presenters were Martijn Ten Broecke for Air France and KLM, Claudio Buncamper and Michael Cleaver for Winair. The main objective was to share the latest positive developments between Air France, KLM and Winair which will further enhance this market.
Schedules, traffic patterns and growth of European customers were shared with the stakeholders in the BVI. In addition the planned code share between Winair and KLM that will further enhance connections to the BVI, utilizing the hub facilities of SXM, Schiphol and Charles de Gaulle Airports, was discussed. Growth in the French market to the BVI has experienced 100% yearly increases since inception of the code share agreement between Winair and Air France. Now we will truly unite the entire Air France, KLM and Winair route structures. With this we will offer better connectivity at lower prices to the BVI and the Caribbean region.
Amongst the attendances where representatives of the BVI Tourism Board & Film Commission, Charter Yacht Association, Travel Plan Ltd, Travel Wize, Peter Island Resort & Spa, Surfsong Villa Resort, BVI Villa Rentals, Treasure Isles Hotel. The reception we received from BVI stakeholders was welcome and positive. Winair, Air France and KLM look forward to work with our partners in the BVI
Winair signs Ground Handling Concession with SXM Airport
Airport Road, November 24, 2016 – Winair has been granted a full Ground Handling Concession by SXM Airport, making Winair the second ground handler in St. Maarten.
Ground handling is commonly referred to as under the wing services, which includes baggage loading and off-loading, delivery of baggage to baggage carousels, Aircraft push back, lavatory services and water services.
“ Winair is proud to have been granted this concession, allowing us to compete in providing services to all users of SXM airport on a economic and service based scenario” stated Michael Cleaver, President & CEO of Winair.
Winair’s thanks goes out to SXM Airport, in particular Mr. Larry Donker, PJIAE Management and PJAIE Supervisory board. This concession is the result of two and a half years of negotiation between the Airport and Winair. Through granting this second Ground Handling Concession users of SXM Airport now have a choice in selecting this important and essential component of their airport operations in St. Maarten.
In picture from left to right:
Kenneth Kong – Winair Business Development Consultant , Winair Chairman of the Supervisory board George Greaux Jr., Winair CFO & Vice President Roberto Gibbs, Winair CEO & President Michael Cleaver, SXM Airport Acting Managing Director Larry Donker, SXM Airport Chief of Administration Migdala Artsen-Clarinda, SXM Airport Chairman of the Supervisory Board Gary Matser
WINAIR and KLM Code Share preparations
Airport Road, November 11, 2016 – KLM and WINAIR have begun the process of expanding their business relationship in St. Maarten. The target date for implementation of code share agreement is scheduled for 2017. ”WINAIR currently enjoys a interline with KLM, one of the world’s premiere carriers, thru expansion of this agreement to a code share agreement both WINAIR and KLM will operate flights throughout each other’s route network offering greater benefits to our mutual customers, improving connectivity, adding destinations, pricing and ease of travel for customers traveling to and from the Caribbean, Europe and beyond.” stated Michael Cleaver President and CEO of WINAIR.
KLM visited St Maarten with an audit team of 4 people to perform a Code share audit to ensure Winair is in compliance with ICAO requirements. The KLM audit team was warmly welcomed and found Winair to be very transparent during the audit. Two Senior Auditors from the Corporate Integrated Safety & Compliance department were invited to the SMCAA to share thoughts on Regulations and Authority in general. As the code share agreement must be approved by both the St. Maarten and Dutch authorities this visit was highly appreciated by KLM and Winair.
Head of Civil Aviation Louis Halley, Michael Cleaver President & CEO of Winair with KLM's senior auditors Michiel van Hammersveld and Bob van Riemsdijk.
All operational disciplines of WINAIR were reviewed and audited by KLM to ensure WINAIR is compliant with ICAO standards. There remains additional regulatory issues ahead of WINAIR and KLM, approval from our respective Civil Aviation Departments, IT testing, fare structures for thru fares and implementation of the agreement. Once code share is attained this will greatly enhance service each airline offers to our customers, including seamless travel, additional options in travel plans and will offer greater value to our mutual customers.
KLM Auditors Michiel van Hammersveld, Herman Strating and Bob van Riemsdijk at work at WINAIR
Samsung Galaxy Note 7 ban
Airport road, Simpson Bay - With immediate effect, The Samsung Galaxy Note7 devices will NOT be permitted in checked or carry-on baggage and may not be carried on-board any Winair Flight. Customers travelling with this device will not be permitted to travel. The phones also cannot be shipped as air cargo.
Prior to check-in passengers will be asked if they are carrying this device and if so will not be allowed to check-in until the device has been removed from carry-on or checked luggage. It is the responsibility of the passenger to abide to these instructions and to divest themselves of the phone prior to check-in. Winair will not take responsibility of securing or storing device for the passenger until his/her return.
If at any time a passenger is being observed to be in possession of a Samsung Note7 device, they will be denied check in and/or boarding unless and until the passenger divests themselves and their carry-on and checked baggage of the Samsung Galaxy Note7 device. Passengers absolutely should not pack the phones in their checked luggage. Passengers who attempt to evade the ban by packing their phone in checked luggage are increasing the risk of a catastrophic incident.
We recognize that banning these phones will inconvenience some passengers, but the safety of all those aboard our aircraft must take priority.
Passengers currently traveling with Samsung Galaxy Note7 phones should contact Samsung or their wireless carrier immediately to obtain information about how to return their phones and arrange for a refund or a replacement phone. Samsung has provided guidance for customers about refund and replacement options, as well as how to contact wireless carriers, at http://www.samsung.com/us/note7recall/[external link]. Samsung is also answering customers’ questions at 1-844-365-6197.