If you booked your ticket through our booking pages of this website, you can cancel your booking online. Go to manage booking
on the home page or click on 'manage your booking' in the booking confirmation email you received. Keep in mind that all our tickets are non-refundable, so you will not receive a full refund, read the refund rules carefully before you proceed with the cancelation online.
If you have to cancel your flight due to COVID-19 related issues, you will receive a credit for the full value of your booking, no penalty fees will be charged. In that case do not proceed with cancelation online but email us: firstname.lastname@example.org
to cancel your reservation or booking and receive your credit voucher.