Cabin
Luggage

Carryon baggage


Each adult or child passenger is permitted one standard piece of carryon bag subject to a maximum weight of:
3 kilos or 6 pounds on DHC Twin-otter aircraft.
5 kilos or 10 pounds on bigger planes.
Dimensions should permit it to be stored under the passenger seat (templates are available at some check-in desks).

Do you have more baggage, we have a choice of fares that may suit your specific needs. Keep in mind that the lower fares may not include a free checked baggage, please check our Checked Baggage page for details

Identification


Lost baggage is often the consequence of the baggage label having detached from the bag. To allow identification of your bag in all situations, make sure to have your name, telephone number and email address appear outside of your bag and a copy of your travel itinerary inside your bag.

Personal articles


In addition to the free baggage allowance a passenger may carry free of charge, any of the personal articles listed below:
A lady's handbag, pocketbook or purse, i.e. which is appropriate to normal travelling dress and is not being used as a container for the transportation of articles which should otherwise be regarded as baggage.
An overcoat, wrap or blanket.
An umbrella or walking stick.
A small camera and/or a pair of binoculars.
A reasonable amount of reading matter for the flight.
A fully collapsible disabled person's wheelchair and/or crutches, and/or braces or other prosthetic device for the passenger's use.
Certain items such as, infant carrying baskets or carrycots, wheelchairs and walking aids other than sticks or crutches must be labeled and stowed in the checked baggage compartment.


Note: An infant carrying basket or bassinet will not be transported in the aircraft cabin unless the size of the basket or the bassinet will permit it being secured by a seat belt and a seat is reserved for the infant and a child's fare paid. Cabin bags, briefcases, ladies vanity or cosmetic cases are not included in the free personal articles list. These items and others which do not visibly accord with the description of personal articles must be weighed and such weight included in the total baggage weight.
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      |      Travel Advisory ➞ Entry requirements can still be in place for some destinations. Make sure before you book/travel to check most recent updates of your destinations authorities. It is important to comply with those requirements!
      |      Travel Advisory ➞ Entry requirements can still be in place for some destinations. Make sure before you book/travel to check most recent updates of your destinations authorities. It is important to comply with those requirements!
      |      Travel Advisory ➞ Entry requirements can still be in place for some destinations. Make sure before you book/travel to check most recent updates of your destinations authorities. It is important to comply with those requirements!
Effective April 14, 2022 our product offering has changed: you now have a greater choice to suit your specific travel needs. The type of fare you book determines your free checked bags.
→ The lower fares may not include a free checked baggage.
→ Our range of fare options are: Full Flex, Semi Flex, Basic, Web Saver.
Before you continue, make sure you familiarize yourself with the new baggage rules.
Continue →